Last Updated: 7/28/23

Welcome to (“we,” “us,” or “Identify Parts”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy governs the collection, use, and disclosure of information that we may gather when you visit our website or use our services related to identifying window parts and facilitating their sourcing and delivery through third-party vendors. Please take a moment to read this Privacy Policy carefully to understand how we handle your information.

Information We Collect

  1. Personal Information: When you access or use our website, we may collect certain personal information, such as your name, email address, postal address, phone number, and photographs that you submit. We only collect personal information that you provide voluntarily when submitting a parts identification request or placing an order.
  2. Website Usage Data: We may collect information about your usage of our website, such as your IP address, browser type, operating system, pages viewed, and the date and time of your visits. This information helps us understand how visitors interact with our website and improve its functionality.

How We Use Your Information

  1. Identification of Window Parts: The personal information you provide when submitting a window parts identification request will be used to process and fulfill your inquiry. We will share the information with our team and third-party vendors to accurately identify and source the parts you need.
  2. Order Fulfillment: Your personal information, including your name, address, and payment details, will be used to process and fulfill your orders for identified window parts. These details will be required from the third-party vendor and not us. We will share relevant information with third-party vendors responsible for shipping the parts to your designated location.
  3. Communication: We may use your contact information to communicate with you regarding your parts identification requests, orders, or other inquiries. We may also send you updates, newsletters, and promotional offers, but you have the option to opt-out of such communications at any time.
  4. Website Improvement: We analyze website usage data to improve our website’s performance, user experience, and content.

Sharing of Information

  1. Third-Party Vendors: To facilitate the identification and delivery of window parts, we will share your personal information with our third-party vendors.
  2. Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement appropriate physical, technical, and administrative measures to safeguard your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of any information you transmit to us.

Cookies and Similar Technologies

We may use cookies and similar technologies, such as web beacons and tracking pixels, to enhance your experience on our website. These technologies help us gather information about your browsing activities and preferences, allowing us to tailor content, analyze trends, and improve our services. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect certain functionalities of the website.

Log Files

Like many other websites, we collect and store information in log files. This data includes your IP address, browser type, ISP (Internet Service Provider), referring/exit pages, operating system, date/time stamp, and clickstream data. This information helps us administer the site, track user movement, analyze trends, and gather demographic information for aggregate use.


We use third-party analytics tools to better understand user behavior and improve our website’s performance. These tools may collect information such as your IP address, browser type, device information, and website usage. We use this data to generate reports and assess the effectiveness of our marketing efforts.

Third-Party Advertisements

We may partner with third-party advertising companies to display ads on our website. These companies may use cookies and similar technologies to gather information about your visits to our site and other websites to provide relevant advertisements based on your interests. We do not provide any personally identifiable information to these advertisers.

Social Media Widgets

Our website may include social media widgets or buttons that allow you to share content or connect with your social media accounts. These widgets may collect your IP address, which page you are visiting on our site, and set a cookie to enable the widget’s functionality. Social media widgets are governed by the privacy policy of the respective social media platform.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely dispose of it.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove the information from our records.

Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, delete, restrict processing, object to processing, and data portability. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Data Transfers

As part of our services, we may transfer your personal information to countries outside of your country of residence. We will take appropriate measures to ensure that your data remains protected in accordance with applicable data protection laws.

Third-Party Websites

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of such websites. This Privacy Policy applies solely to information collected by

Disclaimer is an independent entity and is not affiliated with, sponsored by, or endorsed by any window manufacturer mentioned on our website. The window parts identified and sourced by us are typically third-party products and not manufactured by your original window company.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our information practices. The date of the last update will be displayed at the beginning of this policy. We encourage you to review this page regularly to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].

By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.