Last Updated: 7/31/23

Welcome to (“we,” “us,” or “Identify Parts”). These Terms of Service govern your use of our website and the services we provide for identifying window parts, sourcing them through third-party vendors, and facilitating nationwide shipments after payment. By accessing or using our website and services, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website and services.

1. Identification and Sourcing of Window Parts

1.1 Window Parts Identification: We provide a service for identifying the window parts you need. By submitting a request through our website, you consent to share relevant information about your windows, such as measurements and descriptions, to facilitate the identification process.

1.2 Third-Party Vendors: Upon receiving your parts identification request, we will engage third-party vendors to locate and source the identified window parts. These vendors are independent entities not directly affiliated with us.

2. Not an Endorsement or Affiliation

2.1 No Affiliation: is not affiliated with, sponsored by, or endorsed by any window manufacturer mentioned on our website. We do not claim any association with the original window manufacturers, and our services are independent of theirs.

2.2 Third-Party Hardware: The window parts sourced by us are third-party products, not manufactured by the original window manufacturer. We do not manufacture or sell the window hardware directly.

3. Ordering and Payment

3.1 Order Placement: After identifying the window parts you require, you may place an order through the vendors website. By submitting an order, you agree to provide accurate and complete information, including your shipping address and payment details.

3.2 Payment: Payment for the identified window parts and associated shipping fees will be processed by the vendor you are referred to at the time of order placement.

4. Shipping and Delivery

4.1 Nationwide Shipping: The supplier we refer you to will offer nationwide shipping for the identified window parts. Delivery times may vary based on your location and the availability of the parts from our third-party vendors.

4.2 Shipping Fees: Shipping fees are calculated based on the size and weight of the parts, as well as your location. The applicable shipping charges will be displayed during the checkout process on the vendor’s website.

5. Return Policy

5.1 Defective or Damaged Items: In the event that you receive defective or damaged window parts, please contact the supplier we connected you to. They will provide instructions for returning the items and arrange for replacements, refunds, or credits, as appropriate.

5.2 Non-Returnable Items: Some window parts may be non-returnable due to their nature, custom manufactured, or specific manufacturing processes. Please refer to the suppliers Return Policy section on the supplier’s website for more information.

6. Intellectual Property

6.1 Ownership: The content and materials on our website, including but not limited to text, images, logos, and trademarks, are the intellectual property of or its licensors. You may not use, reproduce, modify, or distribute any content from our website without our express written consent.

6.2 User Content: By submitting window part identification requests, reviews, or other content to our website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute the content for our business purposes.

7. Limitation of Liability

7.1 Disclaimer of Warranty: Our website and services are provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of the information provided or the availability of our services.

7.2 Limitation of Liability: To the extent permitted by law, shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or services.

8. Indemnification

You agree to indemnify and hold, its officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of our website, services, or violation of these Terms of Service.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any dispute arising under these terms shall be resolved through arbitration in accordance with the rules of the arbitration organization chosen. The arbitration shall take place in the United States, and the award rendered by the arbitrator(s) shall be final and binding.

10. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the date of the last update will be displayed at the beginning of the document. Your continued use of our website and services after any changes indicates your acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at [email protected].

By using our website or engaging with our services, you agree to comply with these Terms of Service.